Carl Tyler's Blog :: A question for Sametime 7.5.x customers

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A question for Sametime 7.5.x customers

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A simple question really, has anyone had any success with the Sametime 7.5.x Office integration. I've tried the sametime751_OI_setup.bat file installation 3 times this morning with Office 2003 and none of the installs enabled smarttags in the Office apps, and no ST menu bar appears. Has anyone had better luck than me?

Posted by Carl Tyler On 08/09/2007 | Permalink |

Comments

1 - I'll have to look into any reported problems/solutions (and sorry you're having problems). Have you tried installing this as part of the 7.5.1 client install rather than after the fact (which I'm guessing is what you're trying to do?)

I also know there were some updates made with CF1, if you haven't tried that yet.

Posted by Adam Gartenberg At 01:55:13 PM On 08/09/2007 | - Website - |

2 - The three attempts were with Sametime 7.5.1 CF1. I uninstalled st 7.5.1 before installing CF1 full to make sure that wasn't the issue.

Posted by Carl Tyler At 02:01:21 PM On 08/09/2007 | - Website - |

3 - tried with ST 7.5.1 ...
Carl, hand me a paddle, we're in the same boat.

Posted by Glen At 02:09:27 PM On 08/09/2007 | - Website - |

4 - I have tried a number of times, and gave up. I thought it was me having a brain fart moment.

Posted by Pete Brown At 07:30:51 PM On 08/09/2007 | - Website - |

5 - On the SmartTags there is a misunderstanding here (translated: we need to provide better doc). Our code doesn't supply a recognizer in 7.5.1, we add additional actions to the existing Office recognizers, specifically Person Name (English) and Outlook Contact. This means that if you turn on the Person Name for Word, and Word declares a phrase is a name, you should see menu entries from Sametime in the tag drop-down menu. It also means we don't have an entry in the SmartTag tab of those dialogs you show here.

In Office 2003 our menu contributions work very consistently. We have a known issue that causes our action to fail in some Office XP deployments (which will be fixed in next release).

The menu bar appears in Outlook only for 7.5.1. A second, smaller bar will be added to Word etc in next release.

Chris from the Sametime OI team
Opinions are mine not IBM's, info is As-Is, no rights conferred.

Posted by Chris Karle At 10:54:08 AM On 08/10/2007 | - Website - |

6 - @5 Thanks for jumping in Chris. Uhm, not to sound like a smart arse, but eh, is there any documentation for this feature?

I just had it work in Word, by adding the person smart tag. Now there isn't a person recognizer for Excel, so does that mean no Sametime integration for Excel, or do I need to use the Outlook or Notes person recognizer for that feature?

In the slideware shown by IBMers pre Sametime 7.5 launch, they said you would be able to start an Instant Meeting etc. from here, I cannot find that feature? Did it not make it?

Posted by Carl Tyler At 11:34:43 AM On 08/10/2007 | - Website - |